Frequently Asked Questions

Delivery Costs

  • Free shipping included with all orders.

Returns

If you are unhappy with a product, please contact us and let us know.

We will be happy to provide a full refund or exchange for another product within 14 days of delivery. 

If the item is incorrect or defective, we will pay for postage.

Terms & Conditions

At Upside Down Therapy Tools, we take pride in sourcing and selling carefully designed and expertly constructed products that aim to offer enjoyable and safe experiences for your child.

Our products are specifically intended for use under close adult supervision.

Upside Down Therapy Tools Pty Ltd is not liable for any injuries or damages that may occur as a result of using any products purchased from our website. We are not responsible in the event that a product obtained from Upside Down Therapy Tools Pty Ltd causes damage or injury due to misuse of the product or inherent product faults.